FAQs

Where does this store ship from?

All orders ship from London,UK. 

Shipping Policy

All orders will be shipped to the United States via USPS First Class Mail and/or Royal Mail and the buyer will be provided a tracking number once the items have shipped. Standard shipping time is approximately 7-14 business days. However, due to COVID-19 shipments have been taking 7-30 plus days to arrive please keep this in mind prior to ordering. If upgraded shipping is purchased, it will be shipped via one of the following USPS Priority Mail, USPS Priority Mail Express and or Royal Mail Tracked. 

We highly recommend USPS Priority Mail Express for all wholesale orders! 

International orders will be shipped via Royal Mail. Royal Mail 2nd Class Signed (2-3 working days), Royal Mail 1st Class Signed (1-2 working days) and Royal Mail Tracked 48 (2-3 working days), International Standard (7-14 working days). Again, due to COVID please allow (14-30 working days) for beads to arrive as there are delays with USPS. 

Untamed Beauty assumes no responsibility for local duties and taxes on international shipments.

If you reside near RAF Lakenheath or RAF Mildenhall please message me as I can deliver your order personally no need to pay for shipment. 

Refund Policy

Orders can be canceled and fully refunded within 12 hours of purchase. To request an order cancellation, please send us a conversation within 12 hours. No cancellations will be accepted beyond this 12-hour window. 

Due to hygiene concerns, there are no returns/exchanges on waist bead purchases that have been shipped. 

 30 Day Replacement Guarantee:

 Should your waist beads break along the strand within 30 days of purchase (not at the knot) Untamed Beauty will gladly replace your piece with no questions asked. Replacements will be the exact or similar piece, depending on stock levels. To make a claim, please send an email to us within 30 days of purchase. Please attach photos to support your claim.

While we strive for 100% satisfaction from all our customers, Untamed Beauty cannot be held responsible for strands that are not long enough to fit your waist. Customers are responsible for knowing their own waist size and making sure the size of the listing will fit them PRIOR to ordering. All items will list their approximate length.  PLEASE BE ADVISED THAT EVERY LISTING HAS A DIFFERENT STANDARD LENGTH. 

​Additional Information

 Please allow up to 72 hours for a response to custom order requests and emails. 

 Please also allow 5-7 business days for processing and 2-5 additional days for shipping unless expedited shipping has been selected.

 Custom orders may be subject to a 2-4 week processing time. Because the majority of our beads are imported from Ghana, there is a possibility that we may not have your desired color/type on hand in order to make certain custom orders right away. In this case, your custom request may be delayed.

Waist Bead Design

Most of our waist bead pieces will not have a clasp attached. We strive to keep our product authentic and traditionally waist beads are tied on for long-term wear. This also ensures that no matter what piece catches your eye, you can customize them all to fit your size.

Can I take my Waist Beads off once tied?

Absolutely. Getting them back on depends on how loosely or tight you decide to tie them. Traditionally waist beads are worn along the pantie line and not tight around the waist. This allows the beads to be pulled up and off similar to a t-shirt. If you prefer to wear them tight around the waist you may want to tie them in a bow rather than a knot should you plan on taking them off.

I need a longer size for my waist beads:

No problem! Send a message to us and we’ll make whatever length you need and create a custom listing just for you. Custom orders vary in price and may take up to 2 weeks to process.